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Key References

Here are a few of my favorite Change Management references

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Title
Description
Source
Link
Al Lee-Bourke on LinkedIn
Al Lee-Bourke's LinkedIn profile
Al Lee-Bourke | LinkedIn
https://www.linkedin.com/in/alanleebourke/
Change Management Blogs
Change Management Blogs
Al Lee-Bourke for Prosci®
https://www.554north.scot/s-projects-basic
Free Change Management Videos
Around four hours of three to eight minute videos explaining various aspects of Change Management
Al Lee-Bourke
https://www.554north.scot/blank-7
Change Management Field Notes – how it works and tips for doing it
Audio Sample (2m43s)
Al Lee-Bourke
https://static.wixstatic.com/mp3/4b2d14_f6ce5102dedf474bb345ca09302de5c8.mp3
Prosci® Change Management Certification Program | Prosci®
During this three-day experiential session, you’ll apply Prosci’s methodology and ADKAR Model to one of your active projects. In addition to learning Prosci’s best-practices approach to change management and gaining access to our industry-leading tools, you and your peers can share challenges, solutions and insights. Graduates earn the distinction of being a Prosci Certified Change Practitioner.
Prosci®
https://www.prosci.com/solutions/training-programs/change-management-certification-program?hsLang=en-us
Best Practices in Change Management - 11th Edition (pp124-136)
Change Management budget
Prosci®
https://www.prosci.com/resources/articles/change-management-best-practices
Diffusion of Innovations - 5th Edition (p20)
The role of a personal innovation / decision process in adoption
Everett Rogers
https://www.amazon.co.uk/Diffusion-Innovations-5th-Everett-Rogers/dp/0743222091/ref=sr_1_1?keywords=diffusion+of+innovations&qid=1659606594&sprefix=diffusion+of+inn%252caps%252c78&sr=8-1
The Social Construction of Reality
The role of socialization, conversation and identity in mythmaking and human cooperation
Peter Berger & Thomas Luckmann
https://www.amazon.co.uk/Social-Construction-Reality-Sociology-Knowledge/dp/B0161T6GGK/ref=sr_1_1?adgrpid=1177577851829909&hvadid=73598815916430&hvbmt=be&hvdev=c&hvlocphy=41471&hvnetw=o&hvqmt=e&hvtargid=kwd-73598752010546%3Aloc-188&hydadcr=10837_1825481&keywords=the+social+construction+of+reality&qid=1667563614&qu=eyJxc2MiOiIxLjgyIiwicXNhIjoiMS43NiIsInFzcCI6IjEuNDEifQ%3D%3D&sr=8-1
Homo Deus: A Brief History of Tomorrow
The role of intersubjective realities and mythmaking in human cooperation
Yuval Noah Harari
https://www.amazon.co.uk/Homo-Deus-Brief-History-Tomorrow/dp/B01HGZ3TKE/ref=sr_1_1?adgrpid=1188572968395295&hvadid=74286010779911&hvbmt=be&hvdev=c&hvlocphy=41471&hvnetw=o&hvqmt=e&hvtargid=kwd-74285949036237%3Aloc-188&hydadcr=10771_1824220&keywords=homo+deus&qid=1668075103&sr=8-1
The Hero with a thousand faces
The role of the monomyth in change: A hero ventures forth from the world of common day into a region of supernatural wonder: fabulous forces are there encountered, and a decisive victory is won: the hero comes back from this mysterious adventure with the power to bestow boons on his fellow man
Joseph Campbell, Wikipedia
https://www.amazon.co.uk/Thousand-Faces-Collected-Joseph-Campbell-ebook/dp/B08MWW2VDL
What is Cognitive Dissonance? Definition and Examples
Cognitive dissonance refers to a situation involving conflicting attitudes, beliefs or behaviors. This produces a feeling of mental discomfort leading to an alteration in one of the attitudes, beliefs or behaviors to reduce the discomfort and restore balance.
SImply Psychology, Saul McLeod
https://www.simplypsychology.org/cognitive-dissonance.html
The Rites of Passage
Rites of separation, transition rites, rites of incorporation (current, transition and future states of change)
Liminality - Rites of Passage, Arnold Van Gennep
https://www.liquisearch.com/liminality/rites_of_passage/arnold_van_gennep
Don't patronize me! An experiment on preferences for authorship
People are willing to pay money to have caused outcomes themselves
Journal of Economics & Management Strategy - Don't patronise me! An experiment on preferenxes for authorship. Silvia Lübbecke & Wendelin Schnedler
https://onlinelibrary.wiley.com/doi/10.1111/jems.12347
Intrinsic Motivation and Self-Determination in Human Behaviour
How intrinsic and extrinsic motivations are key to human behaviour
Edward L Deci & Richard M Ryan
https://books.google.co.uk/books?id=M3CpBgAAQBAJ&printsec=frontcover&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false
Change Management Plans
Role, Activity and Extend action plans
Prosci®
https://www.prosci.com/resources/articles/change-management-plans
The Method - Konstantin Stanislavski
The performer should give "sincere and expressive performances through identifying with, understanding, and experiencing a character's inner motivation and emotions.” They should “make use of experiences from their own lives...recall sensations involved in experiences that made a significant emotional impact...without faking or forcing, allow those sensations to stimulate a performance
Wikipedia
https://en.wikipedia.org/wiki/Konstantin_Stanislavski
The Presentation of Self in Everyday Life
Dramaturgy' (Impression Management) analysis
Sociology Group on Erwin Goffmans 'Dramaturgy'
https://www.sociologygroup.com/dramaturgical-perspective/
Why the ADKAR™ Blueprint is a Game Changer for Change
The ADKAR Model has always resonated with people because it is people focused, intuitive and effective. We all know that organizational outcomes are the collective result of individual change. Managing change by starting with the ADKAR Blueprint requires us to focus on what is needed to achieve a successful change one person at a time.
Prosci®
https://www.prosci.com/blog/why-the-adkar-blueprint-is-a-game-changer-for-change
How to effectively build out a Role Roster for Change
The change practitioner’s role is to stand on the side of the stage behind the curtain while the main actors are on stage fulfilling their audience-facing roles effectively. By identifying the right people, putting them in the right roles, and activating their unique contributions, you can produce the desired outcomes of any change. Even better, activating change roles effectively today helps individuals in your organization become better at their critical roles for every change you will experience in the days and months ahead. It's a great way to economize your efforts.
Prosci®
https://www.prosci.com/blog/how-to-effectively-build-out-a-role-roster-for-change
Core Roles in Change Management
Employee-facing, Enabling and Additional Roles
Prosci®
https://www.prosci.com/resources/articles/core-roles-in-change-management
How Each Plan Primarily Influences the ADKAR™ Model
Every change initiative needs a combination of plans, and the right combination depends on your needs. The Prosci Methodology encourages change practitioners to take a flexible approach to developing change management plans based on numerous factors including the risk level of the change, culture of the organization, and the practitioner’s change management competency level. These factors influence which plans to choose—whether the ADKAR Blueprint alone or some other combination of core and extend plans—to support your work and success with change.
Prosci®
https://www.prosci.com/resources/articles/change-management-plans
Individual Barriers to Change and What To Do About them
Although barrier points at each element can have consequences, the relationships between ADKAR elements are important because the five building blocks are sequential.
Prosci®
https://www.prosci.com/blog/individual-barriers-to-change-and-what-to-do-about-them
The five most important Operating Room metrics
First case start time, turnover times, complications and outcomes, block scheduling, cancellation rates
Casectrl
https://blog.casectrl.com/5-of-the-most-important-operating-room-performance-metrics
Do Employees Really Know What's Expected of Them?
Only about one-third of U.S. workers are engaged at work -- and that figure has barely budged in more than a decade. Worse, just 13% of employees worldwide are engaged.
Gallup
https://news.gallup.com/businessjournal/195803/employees-really-know-expected.aspx
Majority Of Americans Would Rather Fire their Boss Than Get A Raise
In a new survey released this week in celebration of National Boss Day (it's a thing), it was revealed that 65% of Americans say getting rid of their boss would make them happier than a salary increase.
Forbes
https://www.forbes.com/sites/meghancasserly/2012/10/17/majority-of-americans-would-rather-fire-their-boss-than-get-a-raise/?sh=ccb53c66107b
Why Do So Many Managers Forget They’re Human Beings?
A survey published by Forbes found that 65% of employees would forego a pay raise if it meant seeing their leader fired, and a 2016 Gallup engagement survey found that 82% of employees see their leaders as fundamentally uninspiring. In our opinion, these two things are directly related.
HBR
https://hbr.org/2018/01/why-do-so-many-managers-forget-theyre-human-beings
If your company was a soccer team
Deconstruction of Covey's interpretation of Harris Survey on employee attitudes
B2B CFO
https://knowledge.b2bcfo.com/steven-covey-if-your-company-was-a-soccer-team
The 8th Habit – from Effectiveness to Greatness
Covey's follow-up to 'The 7 Habits of Highly Effective People'
Stephen R Covey
https://www.amazon.co.uk/8th-Habit-Effectiveness-Greatness/dp/B002SPXBDI/ref=sr_1_1?crid=NPX00416AGZ9&keywords=the+8th+habit&qid=1667999866&sprefix=the+8th%2Caps%2C780&sr=8-1
The Prosci® ADKAR™ Model
The personal innovation / decision model: ADKAR™
Prosci®
https://www.prosci.com/methodology/adkar
The 5 Tenets of Change Management
Organizational change requires personal change. Organizational outcomes are the collective result of indivdiual change
Prosci®
https://www.prosci.com/resources/articles/5-tenets-of-change-management
Why Some Communications work and others don't
The preferred senders of change management messages
Prosci®
https://www.prosci.com/blog/understanding-why-some-communications-work-and-others-dont
Primary Sponsor's Role and Importance
Active and visible Sponsorship is the number one success factor for any people dependent change program
Prosci®
https://www.prosci.com/resources/articles/primary-sponsors-role-and-importance
Diffusion of Innovations - 5th Edition (p353)
The role of 'Watching while being watched' in adoption
Everett Rogers
https://www.amazon.co.uk/Diffusion-Innovations-5th-Everett-Rogers/dp/0743222091/ref=sr_1_1?keywords=diffusion+of+innovations&qid=1659606594&sprefix=diffusion+of+inn%252caps%252c78&sr=8-1
CLARC: The Role of People Managers in Change Management
The five roles of a Manager during change
Prosci®
https://www.prosci.com/resources/articles/clarc-the-role-of-people-managers-in-change-management
Microsoft Learning Pathways™
Microsoft Corporation
Microsoft
https://learn.microsoft.com/en-us/office365/customlearning/
The Total Economic Impact™ of Microsoft Teams™
Forrester
Forrester
https://www.bing.com/ck/a?!&&p=b1baad61e7b618a9JmltdHM9MTY2NzI2MDgwMCZpZ3VpZD0xYjIyNzA3OC0xNTAzLTY2OGYtMTlhYi02MTk4MTRjODY3ZjQmaW5zaWQ9NTIyNw&ptn=3&hsh=3&fclid=1b227078-1503-668f-19ab-619814c867f4&psq=total+economic+impact+of+microsoft+teams&u=a1aHR0cHM6Ly93d3cubWljcm9zb2Z0LmNvbS9taWNyb3NvZnQtMzY1L2Jsb2cvd3AtY29udGVudC91cGxvYWRzL3NpdGVzLzIvMjAxOS8wNC9Ub3RhbC1FY29ub21pYy1JbXBhY3QtTWljcm9zb2Z0LVRlYW1zLnBkZg&ntb=1
Microsoft Teams™ - how the Adoption Score is calculated
Microsoft Corporation
Microsoft
https://learn.microsoft.com/en-au/microsoft-365/admin/adoption/adoption-score?view=o365-worldwide
Microsoft Teams™ Adoption Score
Microsoft Corporation
Microsoft
https://learn.microsoft.com/en-au/microsoft-365/admin/adoption/adoption-score?view=o365-worldwide
Learn from the best in Organizational Transformation
Boston Consulting Group
BCG
https://www.bcg.com/publications/2020/four-phases-and-three-journeys-of-successful-transformation
The $900 billion reason GE, Ford, and P&G failed at digital transformation
Failure due to lack of change management
CNBC
https://www.cnbc.com/2019/10/30/heres-why-ge-fords-digital-transformation-programs-failed-last-year.html
3-day Prosci Certified Practitioner accreditation class
Prosci's® Description of the PCP accreditation class
Prosci®
https://www.prosci.com/solutions/training-programs/change-management-certification-program?hsLang=en-us
The Four Stage Strategy
BBC TV Comedy - Yes Minister
BBC TV
https://youtu.be/nSXIetP5iak
Digital Transformation is not about technology
Harvard Business Review
HBR
https://hbr.org/2019/03/digital-transformation-is-not-about-technology
Change Management Field Guide - how it works at tips for doing it
Al Lee-Bourke's Change Management foundations book
Al Lee-Bourke
http://www.amzn.com/B09P1WCXVC
Diffusion of Innovations - 5th Edition
Everett Rogers' foundational work on adoption
Everett Rogers
https://www.amazon.co.uk/Diffusion-Innovations-5th-Everett-Rogers/dp/0743222091/ref=sr_1_1?keywords=diffusion+of+innovations&qid=1659606594&sprefix=diffusion+of+inn%252caps%252c78&sr=8-1
Technology…but in the end its only a tool
Microsoft AI commercial, featuring Common
Microsoft
https://youtu.be/liNemQ30Kog
leebourke Change Counsel Ltd Home page
Al Lee-Bourke's business home page
Al Lee-Bourke
http://www.554north.scot
Leebourke Business Change Counsel
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